Domain and email
Domain and email for the online store
Order confirmations, receipts and customer service go by email. Here is how to think about domain, sender and delivery to the customer's inbox.
What it often looks like
A web shop builds its brand on the domain name. Often the shop platform's default sender or a free address is used for customer service, which means mail sometimes lands in spam.
What usually matters
The domain is the brand
A short, easy-to-spell domain name makes the shop memorable, and the same name should be used in the email address.
Order confirmations that arrive
SPF, DKIM and DMARC on the domain help recipients trust order confirmations and receipts.
Separate support and system mail
With your own domain, customer service and system mail can use different addresses without changing the name customers see.
What gateway.se can do today
Registration and email hosting are not open yet. Today you can search for domain names, create an account, manage DNS for linked domains, and run the open checks without an account.
Get started
Open checks, no account needed
Frequently asked questions
- Can I register my shop domain with you now?
- No, registration, renewal and transfer are not open yet. You can search names, create an account and run the open domain checks for free.
- How do I check that my order confirmations are set up correctly?
- Run the email health and email security checks on your domain to see SPF, DKIM and DMARC.